Zolio FAQs

1. What do I do on the Zolio platform?

The Zolio experience includes completing a proprietary profile which is a self-report of various personality and other aspects that relate to trading. You have free access to the self-learning material and webinars in order to understand what type of trading style you want to apply as well as learn how to draft a trading plan. You will build your portfolio by trading as often as you would like on Zolio’s proprietary real-time virtual platform. You are also given the opportunity to journal three different ways as you trade. After some time on the platform, Zolio combines the profile self-report data, trading results and journal inputs into a customized report which offers invaluable insights into yourself as a trader.

2, What can I trade on the Zolio platform?

You can trade equities and ETFs traded on the NYSE and Nasdaq exchanges. You can trade both long and short.

3. How much trading must I do?

How much trading you do on a daily basis is entirely up to you and your trading style.  Successful traders take on all types of routines.  This is not intended as a full time endeavor, but many traders invest time for related activities, such as research and learning about the markets, in addition to trading. To be consistent with our trading rules, you need to have at least 10 distinct positions in your portfolio, i.e. you must buy and sell 10 different securities; it is not sufficient to buy and sell the same security 10 times.

4. Why do I have to complete a Profile?

The proprietary profile questionnaire is one of the elements that makes Zolio unique and will benefit you.  It enables the Zolio team to better understand you as an investor.  It is a critical element to self-discovery and to understanding where and how you have your investing successes or challenges.  Zolio wants to be able to compare what you self-report to what you actually do on the platform; actions speak louder than words. The profile is one key element, along with the journal, of the individualized feedback that you will receive.

5. How often do I need to write in the journal?

Zolio offers three types of journaling options. You should journal whenever you make a trade, or at a minimum of once a week, even if you have little or no activity.

6. Where does the information from the profile, journal and trading go? Is it secure? Who can see it?

Zolio houses all the information on a secure server for its analysis.  No information is released on an individual basis without obtaining prior approval from the participant for release.

7. What is an investing style and how do I choose which one is right for me?

A trading style is a set of rules to invest by or the type of methodology employed when investing.  When you receive your user ID and password, you can access the ZolioTrader site which will provide tutorials and information about various basic investing styles and how to go about choosing one that is right for you.

8. Can teams participate?

No. Zolio participants are expected to participate and invest as individuals.

9. Are there certain criteria to participate?

One must be a legal resident of the United States.

10. What type of interaction will I get, how often, and through what means?

The various types of interaction include:

  • Your Performance Report, or track record, is available for direct download from your account whenever you wish
  • Answers to your questions during live webinars
  • Helpdesk for technical support
  • Personalized Feedback Report after sufficient trading is done to collect data
11. How does Zolio work with investment firms?

Zolio will share generic overall trading results and other insights from our platform with investment firms on a monthly basis via newsletters and other vehicles. If a particular set of generic data is of interest to an investment firm, and participants actively opt-in to have their individual data shared with investment firms, then we will prepare customized reports for investment firms based on the firms’ requests. Those reports will be the basis on which investment firms may choose Zolio participants to interview. Zolio cannot guarantee either job interviews or jobs; however we do guarantee that if you decide you want your data shared with investment firms we will share that data.

12. Are participants divided into different levels of trading experience?

Zolio makes every effort to keep comparisons of participants fair and, therefore, considers one’s skill level when joining the Zolio platform.

13. I don’t know much about investing and have not taken finance classes in school, but I do trade as a hobby. Will I be at a disadvantage?

No, there will be a significant amount of educational materials available on the site that is meant to “level the playing field” for all participants. The purpose is to learn more about yourself and if a career in investing is right for you.

14. Can I get school credit for this?

No, as of now Zolio does not have any formal arrangements with any schools.

15. What happens if I lose all my money in the first month of trading?

Please refer to “Loss of Capital” as listed in the Trading Rules available on the Legal section of the site.

16. How do I pay for my subscription?

Zolio charges monthly subscription fees. You may sign up with your credit card any time during the month and your account will be credited through the last day of the subsequent month. All subsequent recurring monthly charges will take place on the first day of each month. For example, if you sign up on the 10th of September, your account will be credited through the last day of the subsequent month which would be October 31. Your next recurring monthly payment would be charged on November 1.

17. What if I want to cancel my Zolio membership?

You may cancel at any time before the end of your monthly billing cycle. The cancellation will go into effect immediately with no refunds for partial months.  All requests for subscription cancellation must be submitted in writing to support@zolio.com or you may click the Cancel Account option located in the tab titled Manage Account, upper right hand corner of Zolio Trader. Once cancelled, all accounts are immediately and irrevocably liquidated. If you have any questions, it is best to write us at support@zolio.com before you click the Cancel Account option.

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